University of St.Gallen
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Christian Laesser

titel Prof. Dr.
name Christian Laesser
institute IDT
address Dufourstrasse 40a, St. Gallen, Switzerland
phone 071 224 25 25
fax 071 224 25 36
e-mail
homepage http://www.idt.unisg.ch
department Department of Management
position Professor of Tourism and Service Management at the University of St. Gallen)
Managing Director of the SBB Lab
Deputy Director of the Institute for Public Services and Tourism
Visiting Professorial Fellow at the Institute for Innovation in Business and Social Research, University of Wollongong, AUS
university status professor
fields of research consumer behaviour in the service industry (with special focus on the tourism and transport related industry);
financing of tourism supra- and infrastructure (with special focus on success/ risk drivers in the hospitality industry);
issues with regard to destination management (with special focus on marketing, network and organisational topics);
service management in the hospitality industry (with special focus on the role of service personnel as value driver).
former positions Visiting Research Fellow (La Trobe University, Melbourne, AUS)
affiliations Tourism Review (Editor-in-Chief)
Journal of Travel Research (Editorial Review Board)
Tourism Analysis (Editorial Review Board)
Anatolia (Editorial Review Board)
Yearbook of Swiss Tourism and Transport (respectively) (Co-Editor)
STRC Swiss Transport Research Conference (Board)
SVWG Swiss Society for Transport Sciences (General Secretary)
EMBA Tourism and Leisure Management at SMBS Salzburg
(course director)
Other: AIEST International Association of Scientific Experts in Tourism, ANZMAC Australian New Zealand Marketing Academy, EMAC European Marketing Acadmey, CAUTHE Council of Australian University Education in Tourism and Hospitality, TTRA Travel and Tourism Research Association
additional inform... IDT-HSG Homepage
SBB Lab Homepage
Market Research Innovation Centre Homepage
projects project entries (31)
publications papers (228)