publications
Harald Salomann
| titolo | autori / ed. | year | tipo | ||
| Advancing CRM Initiatives with Knowledge Management | Harald Salomann,... | 2006 | Journal paper |
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| Self-Services in Kundenbeziehungen am Beispiel des On... | Harald Salomann | 2005 | case study |
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| Kommunikation von Sicherheit im Online-Banking | Harald Salomann,... | 2005 | bozza lavoro |
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| Knowledge Management Capabilities in CRM: Making Know... | Malte Dous, Hara... | 2005 | papier de conférence |
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| Rejuvenating Customer Management: How to Make Knowled... | Harald Salomann,... | 2005 | Journal paper |
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| Customer Relationship Management Survey - Status Quo ... | Harald Salomann,... | 2005 | bozza lavoro |
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| Referenzprozessmodell für das Customer Relationship M... | Malte Geib, Hara... | 2004 | bozza lavoro |
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| CRM und Kundenbewertung bei der Thurgauer Kantonalbank | Annette Reichold... | 2003 | bozza lavoro |
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