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Journal paper
Schindlholzer, B., Uebernickel, F., & Brenner, W. (2011). A Method for the Management of Service Innovation Projects in Mature Organizations. International Journal of Service Science, Management, Engineering, and Technology, 2(4), 25-41.
   
papier de conférence
Schindlholzer, B., Uebernickel, F., & Brenner, W. (2010). Management of Service Innovation Projects: A Case Study from a German Financial Services Provider. In Proceedings of 16th Americas Conference on Information Systems (AMCIS).
   
Schindlholzer, B., Uebernickel, F., & Brenner, W. (2010). Management of Service Innovation Projects: A Case Study from a German Financial Service Provider. In Proceedings of the 2nd International Symposium on Services Science (ISSS).
   
Hochstein, A., Schindlholzer, B., & Brenner, W. (2009). Service Consumer Model: Understanding and Describing Consumers for New Service Development. In Proceedings of the Americas' Conference on Information Systems 2009.
   
Schindlholzer, B., Gysi, L., Klaas, M., & Brenner, W. (2009). A Maturity Model for the Internationalization of Customer Care in the Automotive Industry. In Proceesings of the European and Mediterranean Conference on Information Systems.
   
Brocke, H. F., Hau, T., Vogedes, A., Schindlholzer, B., Uebernickel, F., & Brenner, W. (2009). Design Rules for User-Oriented IT Service Descriptions. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-42).
   
 
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*citation format: APA 5