University of St.Gallen
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Christian Laesser

title Prof. Dr.
name Christian Laesser
institute Institute for Systemic Management and Public Governance (IMP-HSG)
address Dufourstr. 40a, St. Gallen, Switzerland
phone +41 71 224 25 25
fax +41 71 224 25 36
e-mail
homepage www.imp.unisg.ch
publications papers (260)
projects project entries (37)
School Management
position Professor of Tourism and Service Management at the University of St. Gallen
Director of the Institute for Systemic Management and Public Governance, Research Center for Tourism and Transport
Director of the SBB Lab (SBB Swiss National Railways)
university status professor
fields of research consumer behaviour in the service industry (with special focus on the tourism and transport related industry);
financing of tourism supra- and infrastructure (with special focus on success/ risk drivers in the cableways and hospitality industry);
issues with regard to destination management (with special focus on marketing, network and organisational topics);
service management in tourism and transport;
management of companies institutions operating between market and governments
former positions Visiting Research Fellow (La Trobe University, Melbourne, AUS)
affiliations Association of Scientific Experts in Tourism (AIEST), General Secretary
Swiss Association for Transport Sciences (SVWG), General Secretary
Institute for Innovation in Business and Social Research, University of Wollongong, AUS, Visiting Professorial Fellow
Swiss Tourism Federation, Member of the Board
Arosa Bergbahnen AG (Arosa Cableways Ltd), Member of the Board
Swiss Tourism Council, Member

Tourism Review, Editor-in-Chief
Yearbook of Swiss Tourism and Transport (respectively), Co-Editor-in-Chief
Journal of Travel Research (Editorial Board)
IMP Perspectives (Editorial Board)
Tourism Analysis (Editorial Review Board)
Anatolia (Editorial Review Board)

STRC Swiss Transport Research Conference (Board)

Other: ANZMAC Australian New Zealand Marketing Academy, EMAC European Marketing Acadmey, CAUTHE Council of Australian University Education in Tourism and Hospitality, TTRA Travel and Tourism Research Association
additional inform... IMP-HSG Homepage
SBB Lab Homepage
Market Research Innovation Centre Homepage