Listen to the residents! How to develop successful and sustainable urban mobility concepts

Listen to the residents! This research provides policymakers and urban quarter developers with useful resident-based guidelines to implement sustainable mobility concepts in urban quarters. The concepts of car-reduced urban quarters to reduce traffic, minimise pollution and enhance the quality of life of its residents have gained increasing importance in policymakers’ agendas. However, an assessment of urban quarter residents’ mobility behaviour and needs has not been published. The present study comprehensively explains urban quarter residents’ daily mobility behaviour and needs. The questioned needs were analysed by the exploratory factor analysis (EFA). Subsequently, mobility needs-based clusters were identified by combining the hierarchical approach by Ward and the k-means approach. The study results reveal five mobility needs-based clusters in urban quarters: Traditional Cool, Time Optimizer, Cost Conscious, Healthy Entertained, and Sustainable Relaxed. The rating of the mobility needs shows that reliability, effort, and safety are the most important needs of the residents. The implications of our findings are discussed.