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Bernhard Schindlholzer

title

journal paper

Schindlholzer, B., Uebernickel, F., & Brenner, W. (2011). A Method for the Management of Service Innovation Projects in Mature Organizations. International Journal of Service Science, Management, Engineering, and Technology, 2(4), 25-41.

conference paper

Schindlholzer, B., Uebernickel, F., & Brenner, W. (2010). Management of Service Innovation Projects: A Case Study from a German Financial Services Provider. In AMCIS 2010 Proceedings, Paper 316.

Schindlholzer, B., Uebernickel, F., & Brenner, W. (2010). Management of Service Innovation Projects: A Case Study from a German Financial Service Provider. In Proceedings of the 2nd International Symposium on Services Science (ISSS).

Schindlholzer, B., Gysi, L., Klaas, M., & Brenner, W. (2009). A Maturity Model for the Internationalization of Customer Care in the Automotive Industry. In Proceesings of the European and Mediterranean Conference on Information Systems.

Hochstein, A., Schindlholzer, B., & Brenner, W. (2009). Service Consumer Model: Understanding and Describing Consumers for New Service Development. In Proceedings of the Americas' Conference on Information Systems 2009.

Brocke, H., Hau, T., Vogedes, A., Schindlholzer, B., Uebernickel, F., & Brenner, W. (2009). Design Rules for User-Oriented IT Service Descriptions. In Proceedings of the Hawaii International Conference on System Sciences (HICSS-42).

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