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A caseworker like me - does the similarity between unemployed and caseworker increase job placements?

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versione breve This article examines whether the chances of job placements improve if the unemployed are counselled by caseworkers who belong to the same social group, defined by gender, age, education and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 3 percentage points if the caseworker and his unemployed client belong to the same social group. Coincidence in a single characteristic, e.g., same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.
DOI: 10.1111/j.1468-0297.2010.02382.x
   
tipo Journal paper
   
parole chiave
   
lingua English
kind of paper journal article
data di apparenza 16-11-2010
giornale The Economic Journal
Editore Wiley-Blackwell (Oxford)
ISSN 0013-0133
edizione del giornale 120
numero del giornale 549
pagine 1430-1459
review blind review
   
citation Behncke, S., Frölich, M., & Lechner, M. (2010). A caseworker like me - does the similarity between unemployed and caseworker increase job placements?. The Economic Journal, 120(549), 1430-1459.