Situative Managementunterstützungssysteme : Berücksichtigung zunehmend unterschiedlicher Arbeitsstile, Nutzungsfälle und Zugangs­möglichkeiten

Item Type Journal paper
Abstract Digital natives increasingly populate organizations’ management. These new-generation managers more naturally accept management support systems (MSS), but also have higher expectations about how they should accommodate their individual user preferences. As a result, managers question MSS that have been developed without configuration mechanisms to accommodate their working style, relevant MSS use cases, and different MSS access modes. The objective of this article is to reveal managers’ different MSS use situations and propose levers for tailoring (conceptual) MSS design to them. Use situations generalize classes of similar user-group preferences. We first apply findings from a literature review to cluster managers’ user-group preferences into 36 MSS use situations. Second, we propose that the selection of end-user devices can serve as a main lever for MSS configuration. Third, we complete the configuration with a MSS user-interface design. Finally, we demonstrate utility of our configuration model by presenting and evaluating a prototype.
Authors Mayer, Jörg H.; Winter, Robert & Mohr, Thomas
Research Team IWI1
Journal or Publication Title Wirtschaftsinformatik
Language German
Subjects information management
HSG Classification not classified
Refereed Yes
Date 1 December 2012
Publisher Springer Gabler
Place of Publication Wiesbaden
Volume 54
Number 6
Page Range 319-334
Number of Pages 16
ISSN 0937-6429
ISSN-Digital 1861-8936
Publisher DOI https://doi.org/10.1007/s11576-012-0337-z
Depositing User PD Dr. Jörg H. Mayer
Date Deposited 23 Feb 2013 14:14
Last Modified 20 Jul 2022 17:15
URI: https://www.alexandria.unisg.ch/publications/220906

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Mayer, Jörg H.; Winter, Robert & Mohr, Thomas (2012) Situative Managementunterstützungssysteme : Berücksichtigung zunehmend unterschiedlicher Arbeitsstile, Nutzungsfälle und Zugangs­möglichkeiten. Wirtschaftsinformatik, 54 (6). 319-334. ISSN 0937-6429

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https://www.alexandria.unisg.ch/id/eprint/220906
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