Achieving Impact with Clinical Process Management in Hospitals: An Inspiring Case

Item Type Journal paper

In the OECD countries, hospitals face increased financial restrictions and competition. Process orientation is an essential means of remaining competitive. A wide range of theories and concepts relating to clinical process management already exists. When it comes to practical implementation, however, a comprehensive approach for the target-oriented and consistent introduction of clinical process management throughout an entire hospital is missing. This article documents the case of a German hospital that has realised a project of this kind and demonstrates the impacts on cooperation and on operational efficiency, which is understood as the degree to which a hospital is capable of steadily realising short lengths of stay.

Authors Rohner, Peter
Research Team IWI1
Projects Baacke, Lars; Blondiau, Andre; Fitterer, Rene; Mettler, Tobias; Rohner, Peter; Winter, Robert; Yassaee, Maedeh & Sprenger, Michaela (2005) Health Network Engineering [applied research project] Official URL
Journal or Publication Title Business Process Management Journal
Language English
Subjects information management
HSG Classification not classified
Refereed Yes
Date 1 December 2012
Publisher Emerald
Place of Publication Bradford
Volume 18
Number 4
Page Range 600-624
Number of Pages 25
ISSN 1463-7154
ISSN-Digital 1758-4116
Publisher DOI 10.1108/14637151211253756
Depositing User Prof. Dr. Peter Rohner
Date Deposited 24 Feb 2013 15:54
Last Modified 23 Aug 2016 11:16


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Rohner, Peter (2012) Achieving Impact with Clinical Process Management in Hospitals: An Inspiring Case. Business Process Management Journal, 18 (4). 600-624. ISSN 1463-7154

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