Enhancing SOA with Service Lifecycle Management : Towards a Functional Reference Model

Item Type Conference or Workshop Item (Paper)

Service-orientation is a paradigm aiming at decomposing monolithic application systems into services, i.e. functional units that adhere to certain criteria such as standardized interfaces and the ability to be flexibly combined with each other. With the growing importance and diffusion of this paradigm, the management of an increasing number of services along their lifecycle (Service Lifecycle Management - SLM) is becoming a success factor. Although comprehensive IT support is not the only ingredient for successfully managing services, it is a contribution to compensate for the growing complexity. Surprisingly, the topic of software application support in SLM has not yet received systematic coverage in the literature from a functional perspective. Consequently, this paper proposes a functional reference model for SLM and describes the underlying design process. The model supports practitioners in analyzing, designing and implementing software support for SLM. Further it enables to compare and evaluate existing software solutions and as such it supports IT investment decisions. Scientifically the model represents an approach towards designing information systems in the area of SLM. The paper argues that companies should pursue a best-of-breed approach, as there is no single solution available that comprehensively supports the entire lifecycle. Further, the lack of application support of SLM in practice mainly stems from the absence of integrated solutions and missing knowledge on how to evaluate potential applications.

Authors Fischbach, Michael; Puschmann, Thomas & Alt, Rainer
Language English
Keywords Service Management, SOA, Service Science, Service-oriented Architecture, Service Lifecycle Management.
Subjects information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Refereed No
Date 5 June 2013
Publisher Association for Information Systems
Place of Publication AIS Electronic Library (AISeL)
Volume Paper 170
Title of Book Proceedings of the 21st European Conference on Information Systems (ECIS 2013)
Event Title 21st European Conference on Information Systems (ECIS) 2013
Event Location Utrecht, Netherlands
Event Dates 06.-08.06.2013
ISBN 978-90-393-6112-2
Official URL http://aisel.aisnet.org/ecis2013_cr/170/
Depositing User Dr. Thomas Puschmann
Date Deposited 01 Mar 2013 10:48
Last Modified 20 Apr 2017 11:30
URI: https://www.alexandria.unisg.ch/publications/221014


Full text not available from this repository.


Fischbach, Michael; Puschmann, Thomas & Alt, Rainer: Enhancing SOA with Service Lifecycle Management : Towards a Functional Reference Model. 2013. - 21st European Conference on Information Systems (ECIS) 2013. - Utrecht, Netherlands.


Edit item Edit item