The Emergence of Mutual and Shared Understanding in the System Development Process

Item Type Book Section
Abstract

In interdisciplinary requirements engineering, stakeholders need to understand how other disciplines think and work (mutual understanding) and agree on the system they develop (shared understanding) in order to collaborate effectively.

In this paper we analyse extent and forms of (lacking) mutual understanding according to the periods in the process of conceptual change.

We analyse the communication of a multidisciplinary team while developing a mobile application. Although the team tried to resolve differences in meaning early on by applying approaches for clarification, questions for consolidation, exploration and elaboration occurred at different points in time throughout the process. Even when artefacts were already agreed upon, the development team explored lack of mutual understanding to underlying concepts or relationships. A revised shared understanding led to adjustments of the artefacts and thus hampered the process.

We therefore call for research that explores ways of systematically building mutual and shared understanding in the development process.

Authors Hoffmann, Axel; Bittner, Eva Alice Christiane & Leimeister, Jan Marco
Editors Doerr, Joerg & Opdahl, Andreas L.
Research Team IWI6
Language English
Keywords Mutual Understanding; Shared Understanding; Requirements Engineering; System Development Process
Subjects information management
HSG Classification contribution to scientific community
Refereed No
Date 2013
Publisher Springer Berlin Heidelberg
Place of Publication Berlin
Series Name Lecture Notes in Computer Science
Number 7830
Page Range 174-189
Number of Pages 16
Title of Book Requirements Engineering: Foundation for Software Quality
ISBN 978-3-642-37421-0
Publisher DOI 10.1007/978-3-642-37422-7_13
Depositing User Michael Kunz
Date Deposited 23 Apr 2013 14:12
Last Modified 23 Aug 2016 11:16
URI: https://www.alexandria.unisg.ch/publications/222380

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Citation

Hoffmann, Axel; Bittner, Eva Alice Christiane & Leimeister, Jan Marco: The Emergence of Mutual and Shared Understanding in the System Development Process. In Doerr, Joerg & Opdahl, Andreas L. (ed.): Requirements Engineering: Foundation for Software Quality. Berlin : Springer Berlin Heidelberg, 2013, S. 174-189.

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https://www.alexandria.unisg.ch/id/eprint/222380
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