On the Evolution of Data Governance in Firms: The Case of Johnson & Johnson Consumer Products North America

Item Type Book Section

Data Governance defines decision-making rights for company-wide use of data. The topic has received increased attention both in the scientific and in the practitioners' community, as the quality of data meanwhile is increasingly being considered a key prerequisite for companies for being able to meet a number of strategic business requirements, such as compliance with a growing number of legal provisions or pursuit of a customer-centric business model. While first results can be found in literature addressing Data Governance arrangements, no studies have been published so far investigating the evolution of Data Governance over time. Drawing on theory about organizational capabilities, the chapter assumes that Data Governance can be considered a dynamic capability and that the concept of capability lifecycles can be applied. A single-case study conducted at Johnson Johnson Consumer Products, North America, ispresented to explore the research question as to how Data Governance effectiveness can be measured as the ratio of the number of preventive data quality management (DQM) measures to the total number of DQM measures in order to trace the evolution of Data Governance over time. The findings suggest that Data Governance can in fact be seen as a dynamic capability and that its effectiveness evolves according to a lifecycle curve. Furthermore, the chapter discusses a maturity model which can be used as an instrument to manage and monitor this evolution.

Authors Otto, Boris
Editors Sadiq, Shazia
Research Team IWI2, CDQ
Projects Österle, Hubert; Otto, Boris; Gizanis, Dimitrios; Baghi, Ehsan; Ebner, Verena; Falge, Clarissa; Hüner, Kai; Ofner, Martin; Reichert, Andreas; Schlosser, Simon & Bärenfänger, Rieke (2006) CC Corporate Data Quality (CC CDQ) [applied research project] Official URL
Language English
Keywords Data Governance
Subjects information management
HSG Classification not classified
Refereed Yes
Date 2013
Publisher Springer Berlin Heidelberg
Place of Publication Berlin, Heidelberg
Page Range 93-118
Number of Pages 26
Title of Book Handbook of Data Quality - Research and Practice
ISBN 978-3-642-36256-9
Publisher DOI 10.1007/978-3-642-36257-6_5
Depositing User Prof. Dr. Boris Otto
Date Deposited 30 Apr 2013 14:03
Last Modified 23 Aug 2016 11:16
URI: https://www.alexandria.unisg.ch/publications/222602


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Otto, Boris: On the Evolution of Data Governance in Firms: The Case of Johnson & Johnson Consumer Products North America. In Sadiq, Shazia (ed.): Handbook of Data Quality - Research and Practice. Berlin, Heidelberg : Springer Berlin Heidelberg, 2013, S. 93-118.


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