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The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT
ISBN
978-0-615-55907-0
Type
conference paper
Date Issued
2013-08-17
Author(s)
Abstract
A new generation of mobile IT is driving new thinking and innovation in most areas of organizations and is challenging corporate IT. From a "computing" perspective, this second-generation enterprise mobility (SGEM), such as smartphones and media tablets, enables pervasiveness, much more intuitive computing, and contextual intelligence. This changes what can be done with IT in enterprises and creates new challenges for IT departments. Based on three group interviews and twelve individual interviews including data from 31 corporations, we explore how corporations are responding to SGEM. Based on this data, we derive three opportunities and four challenges. The synthesis of the results reveals that SGEM has changed employee expectations for professional IT and led to fundamental issues concerning the role and objectives of corporate IT departments. The results contribute to a more holistic picture of corporate usage of SGEM and illustrate how the new perception of IT is challenging common practice.
Language
English
Keywords
Corporate IT
Mobile Computing
Opportunities and Challenges
Role of IT
Smartphone
Tablet Computer
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Book title
Proceedings of the 19th Americas Conference on Information Systems (AMCIS 2013)
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Start page
1
End page
8
Pages
8
Event Title
19th Americas Conference on Information Systems (AMCIS 2013)
Event Location
Chicago, IL
Event Date
15.-17.08.2013
Subject(s)
Division(s)
Eprints ID
225214