The Use of Visualization in the Communication of Business Strategies: An Experimental Evaluation

Item Type Journal paper
Abstract An experiment was conducted to gather empirical evidence regarding whether the use of visualization is better than text in the communication of a business strategy. A total of 76 managers saw a presentation of the strategy of the financial services branch of an international car manufacturer. The visual representation of the strategy was chosen as the independent variable, and the effects on the audience were measured. Three types of visual support were chosen as conditions: bulleted list, visual metaphor, and temporal diagram. Each subject saw one representation format only. Subjects who were exposed to a graphic representation of the strategy paid significantly more attention to, agreed more with, and better recalled the strategy than did subjects who saw a (textually identical) bulleted list version. However, no significant difference was found regarding the understanding of the strategy. Subjects who were exposed to a graphic representation of the strategy perceived the presentation and the presenter significantly more positively than did those who received the presentation through a bulleted list.
Authors Kernbach, Sebastian; Eppler, Martin J. & Bresciani, Sabrina
Journal or Publication Title International Journal of Business Communication
Language English
Keywords strategy visualization, strategy communication, visual metaphor, temporal diagram, bulleted list
Subjects business studies
HSG Classification contribution to scientific community
Refereed Yes
Date 1 April 2014
Publisher Sage Publishing
Place of Publication Los Angeles
Volume 2014
Number forthcoming, online only
Page Range nn
ISSN 2329-4884
ISSN-Digital 2329-9489
Publisher DOI https://doi.org/10.1177/2329488414525444
Depositing User Prof. Dr. Sabrina Bresciani
Date Deposited 16 Apr 2014 11:49
Last Modified 20 Jul 2022 17:20
URI: https://www.alexandria.unisg.ch/publications/231131

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Kernbach, Sebastian; Eppler, Martin J. & Bresciani, Sabrina (2014) The Use of Visualization in the Communication of Business Strategies: An Experimental Evaluation. International Journal of Business Communication, 2014 (forthcoming, online only). nn. ISSN 2329-4884

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https://www.alexandria.unisg.ch/id/eprint/231131
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