Why can't I use my iPhone at work?: managing consumerization of IT at a multi-national organization

Item Type	Law Paper (adjunction review)
Abstract	As IT innovations in the last years emerged on the consumer market, employees are more experienced in the private than in the corporate use of innovative IT devices and applications. These employees, familiar with the benefits consumer products offer, expect those to be provided by their corporate IT. This trend, referred to as ‘consumerization of IT', leads to more and more consumer innovations infiltrating companies. In particular, mobile consumer devices are currently spreading into companies, strongly pushed by top manage- ment, and create several challenges to Chief Information Officers (CIOs) around the globe: ‘What IT costs are associated with the use of mobile consumer devices?', ‘How will corporate use of mobile consumer devices affect IT management?', and ‘How to introduce an IT service for corporate as well as personal mobile consumer devices?'. OMEGA Group, a multi-national company with 50,000 employees, wants to leverage the potential of mobile consumer devices for corporate purposes. Therefore, these questions have to be addressed and answered by its CIO. The teaching case is designed to introduce the char- acteristics of consumerization and associated challenges for IT management. The case uses selected information systems methodologies and frameworks.
Authors	Weiß, Frank & Leimeister, Jan Marco
Research Team	IWI6
Journal or Publication Title	Journal of Information Technology Teaching Cases
Language	English
Keywords	consumerization; mobile enterprise; IT governance; IT service management
Subjects	information management
HSG Classification	contribution to scientific community
Refereed	Yes
Date	May 2014
Publisher	Palgrave Macmillan
Place of Publication	Basingstoke
Volume	2014
Number	4
Page Range	11-19
Number of Pages	9
ISSN-Digital	2043-8869
Publisher DOI	https://doi.org/10.1057/jittc.2013.3
Depositing User	Michael Kunz
Date Deposited	19 May 2014 14:24
Last Modified	05 Feb 2023 01:22
URI:	https://www.alexandria.unisg.ch/publications/231696

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Weiß, Frank & Leimeister, Jan Marco: Why can't I use my iPhone at work?: managing consumerization of IT at a multi-national organization. In: Journal of Information Technology Teaching Cases (2014), 4, S. 11-19.

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https://www.alexandria.unisg.ch/id/eprint/231696

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