Knowledge Scaffolding Visualizations: a Guiding Framework

Item Type Journal paper
Abstract In this paper we provide a guiding framework for understanding and selecting visual representations in the knowledge management (KM) practice. We build on an interdisciplinary analogy between two connotations of the notion of "scaffolding": physical scaffolding from an architectural-engineering perspective and scaffolding of the "everyday knowing in practice" from a KM perspective. We classify visual structures for knowledge communication in teams into four types of scaffolds: grounded (corresponding e.g., to perspectives diagrams or dynamic facilitation diagrams), suspended (e.g., negotiation sketches, argument maps), panel (e.g., roadmaps or timelines) and reinforcing (e.g., concept diagrams). The article concludes with a set of recommendations in the form of questions to ask whenever practitioners are choosing visualizations for specific KM needs. Our recommendations aim at providing a framework at a broad-brush level to aid choosing a suitable visualization template depending on the type of KM endeavour.
Authors Alexander, née Shumarova, Elitsa; Bresciani, Sabrina & Eppler, Martin J.
Journal or Publication Title Knowledge Management & E-Learning : an international journal
Language English
Subjects education
HSG Classification contribution to scientific community
Refereed Yes
Date 3 March 2015
Publisher Faculty of Education, The University of Hong Kong
Place of Publication Hong Kong
Volume 7
Number 2
Page Range 179-198
Number of Pages 20
ISSN-Digital 2073-7904
Depositing User Dr. Elitsa Alexander
Date Deposited 21 Dec 2014 23:17
Last Modified 20 Jul 2022 17:23
URI: https://www.alexandria.unisg.ch/publications/237978

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Alexander, née Shumarova, Elitsa; Bresciani, Sabrina & Eppler, Martin J. (2015) Knowledge Scaffolding Visualizations: a Guiding Framework. Knowledge Management & E-Learning : an international journal, 7 (2). 179-198.

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https://www.alexandria.unisg.ch/id/eprint/237978
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