Item Type |
Journal paper
|
Abstract |
In this paper we provide a guiding framework for understanding and selecting visual representations in the knowledge management (KM) practice. We build on an interdisciplinary analogy between two connotations of the notion of "scaffolding": physical scaffolding from an architectural-engineering perspective and scaffolding of the "everyday knowing in practice" from a KM perspective. We classify visual structures for knowledge communication in teams into four types of scaffolds: grounded (corresponding e.g., to perspectives diagrams or dynamic facilitation diagrams), suspended (e.g., negotiation sketches, argument maps), panel (e.g., roadmaps or timelines) and reinforcing (e.g., concept diagrams). The article concludes with a set of recommendations in the form of questions to ask whenever practitioners are choosing visualizations for specific KM needs. Our recommendations aim at providing a framework at a broad-brush level to aid choosing a suitable visualization template depending on the type of KM endeavour. |
Authors |
Alexander, née Shumarova, Elitsa; Bresciani, Sabrina & Eppler, Martin J. |
Journal or Publication Title |
Knowledge Management & E-Learning : an international journal |
Language |
English |
Subjects |
education |
HSG Classification |
contribution to scientific community |
Refereed |
Yes |
Date |
3 March 2015 |
Publisher |
Faculty of Education, The University of Hong Kong |
Place of Publication |
Hong Kong |
Volume |
7 |
Number |
2 |
Page Range |
179-198 |
Number of Pages |
20 |
ISSN-Digital |
2073-7904 |
Depositing User |
Dr. Elitsa Alexander
|
Date Deposited |
21 Dec 2014 23:17 |
Last Modified |
20 Jul 2022 17:23 |
URI: |
https://www.alexandria.unisg.ch/publications/237978 |