The dark side of social networking sites : Understanding phishing risks

Item Type Journal paper
Abstract LinkedIn, with over 1.5 million Groups, has become a popular place for business employees to create private groups to exchange information and communicate. Recent research on social networking sites (SNSs) has widely explored the phenomenon and its positive effects on firms. However, social networking's negative effects on information security were not adequately addressed. Supported by the credibility, persuasion and motivation theories, we conducted 1) a field experiment, demonstrating how sensitive organizational data can be exploited, followed by 2) a qualitative study of employees engaged in SNSs activities; and 3) interviews with Chief Information Security Officers (CISOs). Our research has resulted in four main findings: 1) employees are easily deceived and susceptible to victimization on SNSs where contextual elements provide psychological triggers to attackers; 2) organizations lack mechanisms to control SNS online security threats, 3) companies need to strengthen their information security policies related to SNSs, where stronger employee identification and authentication is needed, and 4) SNSs have become important security holes where, with the use of social engineering techniques, malicious attacks are easily facilitated.
Authors Silic, Mario & Back, Andrea
Research Team IWI3
Projects Silic, Mario & Back, Andrea (2015) Insights into Understanding Employees' Compliance with IT Security Policies in the Shadow IT Context [fundamental research project]
Journal or Publication Title Computers in Human Behavior
Language English
Keywords Social networking sites, Field experiment, Deception, Employee psychology
Subjects business studies
HSG Classification not classified
HSG Profile Area SoM - Business Innovation
Refereed Yes
Date 1 July 2016
Publisher Elsevier
Place of Publication Amsterdam [u.a.]
Volume 60
Page Range 35-43
Number of Pages 9
ISSN 0747-5632
ISSN-Digital 1873-7692
Publisher DOI https://doi.org/10.1016/j.chb.2016.02.050
Official URL http://www.sciencedirect.com/science/article/pii/S...
Depositing User Prof. Dr. Andrea Back
Date Deposited 23 Feb 2016 12:13
Last Modified 20 Jul 2022 17:27
URI: https://www.alexandria.unisg.ch/publications/247617

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Silic, Mario & Back, Andrea (2016) The dark side of social networking sites : Understanding phishing risks. Computers in Human Behavior, 60 35-43. ISSN 0747-5632

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https://www.alexandria.unisg.ch/id/eprint/247617
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