What Do We Know About Task Characteristics of Crowdsourcing?

Item Type Book Section
Abstract Digitalization and the Internet changed our life. Many phenomena are responsible for this change. A relatively new one is crowdsourcing. Companies such as Amazon or Procter and Gambles use crowdsourcing successfully. The change will continue and we need to fully understand this subject to use the potential offered by this new phenomenon. This literature review summarizes and structures the crowdsourcing literature with focusing on the crowdsourcability of tasks. We analyzed the outsourcing literature to build a framework and adopted 7 perspectives, which were used to describe the outsourcability of tasks. The framework helps us to structure and analyze the crowdsourcing literature with focusing on the crowdsourcability of tasks. We found relevant literature regarding every perspective, but great research gaps were shown concerning these perspectives, leading to the assumption that the task characteristics of crowdsourcing are not sufficiently explored by the state-of-the-art literature. More research is needed to fully understand and use the potential of crowdsourcing.
Authors Knop, Nicolas & Blohm, Ivo
Editors Nissen, Volker; Stelzer, Dirk; Straßburger, Steffen & Fischer, Daniel
Research Team Crowdsourcing, CCC, IWI6
Projects Blohm, Prof. Dr. Ivo; Leimeister, Prof. Dr. Jan Marco; Haas, Philipp; Leicht, Niklas; Knop, M.A. Nicolas; Troll, Julia & Rhyn, Marcel (2013) CC Crowdsourcing [applied research project] Official URL
Language English
Subjects business studies
information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Date 2018
Publisher Universitätsverlag Ilmenau
Place of Publication Ilmenau
Volume Bd. 1
Page Range 255-266
Title of Book Multikonferenz Wirtschaftsinformatik (MKWI) 2016
Event Title Multikonferenz Wirtschaftsinformatik (MKWI) 2016
Event Location Illmenau
Event Dates 09.-11.03.2016
ISBN 978-3-86360-132-4
Depositing User Prof. Dr. Ivo Blohm
Date Deposited 10 Jan 2017 15:53
Last Modified 20 Jul 2022 17:29
URI: https://www.alexandria.unisg.ch/publications/250109

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Knop, Nicolas & Blohm, Ivo: What Do We Know About Task Characteristics of Crowdsourcing? In Nissen, Volker; Stelzer, Dirk; Straßburger, Steffen & Fischer, Daniel (ed.): Multikonferenz Wirtschaftsinformatik (MKWI) 2016. Ilmenau : Universitätsverlag Ilmenau, 2018, S. 255-266.

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https://www.alexandria.unisg.ch/id/eprint/250109
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