Capturing Functional Affordances of Enterprise Social Software

Item Type Conference or Workshop Item (Paper)
Abstract

Over the last decade, a plethora of Enterprise Social Software (ESS) has emerged in various shapes, yet difficult to compare what they enable or constrain their users to do. Neither the prior frameworks nor the ambiguous concepts shed light on the fine-granular similarities and differences among them. In particular, organizations can consciously design and adjust their ESS artifacts. Hence, it is relevant to assess the possibilities for goal-oriented action they offer and spot the differences among them. Following a structured method, we identify eight distinct dimensions with subordinate characteristics that enable the classification of functional affordances of ESS. This paper presents the resulting taxonomy that has been built and evaluated over six iterations. We contribute to practice by supporting practitioners to assess ESS, inspire the innovation of existing ESS and the development of future ESS. Furthermore, we build a foundation for future research to systematically develop and investigate ESS.

Authors Stöckli, Emanuel; Uebernickel, Falk & Brenner, Walter
Journal or Publication Title Proceedings of the 23rd Americas Conference on Information Systems
Language English
Keywords Enterprise Social Software, Enterprise Social Media, Enterprise Social Network, Taxonomy, Affordances
Subjects information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Date August 2017
Event Title 23rd Americas Conference on Information Systems (AMCIS 2017)
Event Location Boston
Event Dates August 10-12, 2017
Official URL http://aisel.aisnet.org/amcis2017/SocialComputing/...
Depositing User Emanuel Stöckli
Date Deposited 01 Jun 2017 12:12
Last Modified 02 Jun 2017 11:51
URI: https://www.alexandria.unisg.ch/publications/250950

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Citation

Stöckli, Emanuel; Uebernickel, Falk & Brenner, Walter: Capturing Functional Affordances of Enterprise Social Software. 2017. - 23rd Americas Conference on Information Systems (AMCIS 2017). - Boston.

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https://www.alexandria.unisg.ch/id/eprint/250950
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