| Item Type |
Journal paper
|
| Abstract |
This study examined how organizational control is related to employees’ organizational trust. We specifically focus on how different forms of control (process, outcome, and normative) relate to employees’ trust in their employing organizations and examine whether such trust in turn relates positively to employee job performance (task performance and organizational citizenship behavior). In addition, and in response to the recommendations of past research, we examined these relationships in a high control and compliance-based cultural context. Using data from 105 employee-supervisor dyads from professional services firms in Singapore, we find support for our hypothesized model. The implications of the results for theory and practice, and directions for future research are discussed. |
| Authors |
Verburg, Robert; Nienaber, Ann-Marie; Searle, Rosalind; Weibel, Antoinette; Den Hartog, Deanne & Rupp, Deborah |
| Journal or Publication Title |
Group & Organization Management |
| Language |
English |
| Keywords |
trust, control, compliance, ocb |
| Subjects |
business studies
social sciences |
| HSG Classification |
contribution to scientific community |
| HSG Profile Area |
SoM - Business Innovation |
| Refereed |
Yes |
| Date |
31 August 2017 |
| Publisher |
Sage Publ. |
| Place of Publication |
Thousand Oaks |
| Volume |
43 |
| Number |
2 |
| Page Range |
179-206 |
| ISSN |
1059-6011 |
| ISSN-Digital |
1552-3993 |
| Publisher DOI |
https://doi.org/10.1177/1059601117725191 |
| Official URL |
https://journals.sagepub.com/doi/full/10.1177/1059... |
| Depositing User |
Prof. Dr. Antoinette Weibel
|
| Date Deposited |
09 Jul 2017 09:59 |
| Last Modified |
20 Jul 2022 17:31 |
| URI: |
https://www.alexandria.unisg.ch/publications/251191 |
The Role of Organizational Control Systems in Employees’ Organizational Trust and Performance Outcomes
![[img]](http://www.alexandria.unisg.ch/style/images/fileicons/oa_orange.png)
