Key Performance Indicators for a Capability-Based Application Portfolio Management

Item Type Conference or Workshop Item (Paper)
Abstract

In this paper, we define three key performance indicators (KPI) to measure the health of application portfolios (AP) and use the business capability map (BCM) as a visualization lens. Based on a literature review of AP management and BCM practices, we conduct a case study with a large European automotive company to develop three KPIs related to AP complexity, AP quality, and AP impact. The application of the KPIs is illustrated for the BCM of our case study partner and evaluated by conducting expert interviews with ten enterprise architecture experts of the company. Our results provide further insights on AP management practices that are enabled by using the BCM as a holistic visualization tool.

Authors Aleatrati Khosroshahi, Pouya; Beese, Jannis; Yilmaz, Fatih; Matthes, Florian & Winter, Robert
Projects Aier, Prof. Dr. Stephan; Haki, Dr. Kazem & Beese, Jannis (2016) Understanding Institutional Mechanisms of Controlling Information Systems Architecture Complexity: A Simulation-based Research [fundamental research project]
Keywords business capability map, application portfolio management, KPI, capability-based APM
Subjects information management
Institute/School IWI - Institute of Information Management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Date October 2017
Event Title Enterprise Distributed Object Computing Workshop (EDOCW)
Event Location Quebec City, QC, Canada
Event Dates 10-13 Oct. 2017
ISSN 2325-6605
ISSN-Digital 2325-6605
Publisher DOI 10.1109/EDOCW.2017.22
Official URL http://ieeexplore.ieee.org/abstract/document/80898...
Depositing User Jannis Beese
Date Deposited 08 Dec 2017 09:50
Last Modified 08 Dec 2017 09:50
URI: https://www.alexandria.unisg.ch/publications/252811

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Citation

Aleatrati Khosroshahi, Pouya; Beese, Jannis; Yilmaz, Fatih; Matthes, Florian & Winter, Robert: Key Performance Indicators for a Capability-Based Application Portfolio Management. 2017. - Enterprise Distributed Object Computing Workshop (EDOCW). - Quebec City, QC, Canada.

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https://www.alexandria.unisg.ch/id/eprint/252811
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