Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects

Item Type Conference or Workshop Item (Paper)
Abstract

Design-inspired approaches to problem-solving, like design thinking, have been gaining rising recognition as a way to create human-centric solutions. A design thinking project provides a guiding, yet not rigid framework to explore and specify requirements for the development of a new product or service. We investigate the challenges concerned with specifying requirements in design thinking projects with the purpose of laying the groundwork for creating solutions to these challenges. We find that design thinking supports the process of discovering requirements but leads to challenges stemming from the design thinking process. We identify conclusions for practice and suggestions for further research to create better human-centric information systems in the future.

Authors Hehn, Jennifer; Uebernickel, Falk; Stöckli, Emanuel & Brenner, Walter
Subjects information management
Institute/School IWI - Institute of Information Management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Date March 2018
Event Title Multikonferenz Wirtschaftsinformatik (MKWI) 2018
Event Location Lüneburg
Event Dates 6.03 - 9.03.2018
Depositing User Jennifer Hehn
Date Deposited 12 Jan 2018 11:04
Last Modified 12 Jan 2018 11:04
URI: https://www.alexandria.unisg.ch/publications/253287

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Hehn, Jennifer; Uebernickel, Falk; Stöckli, Emanuel & Brenner, Walter: Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects. 2018. - Multikonferenz Wirtschaftsinformatik (MKWI) 2018. - Lüneburg.

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https://www.alexandria.unisg.ch/id/eprint/253287
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