Assessing the readiness to implement lean in healthcare institutions – A case study

Item Type Journal paper
Abstract

We develop a lean readiness framework and an assessment methodology to quantify the readiness of healthcare institutions for implementing lean. We use stakeholder theory and work with a lean implementation team responsible for process improvement in a healthcare group to develop the framework. The framework uses fuzzy based input derived from the stakeholders of the healthcare institution to generate an overall ranking through ideal solution technique. The assessment method derives input from the readiness scores shared by various stakeholders. The ranking suggests future improvement areas to prepare the healthcare institution for a lean implementation project. We provide an alternative perspective of assessing the lean readiness of healthcare institutions before beginning a lean implementation project for both researchers and practitioners. Our research is the first to develop a lean readiness framework for healthcare institutions and demonstrate it using an assessment technique.

Authors Narayanamurthy, Gopalakrishnan; Gurumurthy, Anand; Subramanian, Nachiappan & Moser, Roger
Journal or Publication Title International Journal of Production Economics
Language English
Subjects business studies
information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Refereed Yes
Date March 2018
Publisher Elsevier
Place of Publication Amsterdam [u.a.]
Volume 197
Page Range 123-142
ISSN 0925-5273
ISSN-Digital 1873-7579
Publisher DOI https://doi.org/10.1016/j.ijpe.2017.12.028
Official URL https://www.researchgate.net/publication/322159232...
Depositing User Dr. Roger Moser
Date Deposited 22 Jan 2018 21:19
Last Modified 21 Jun 2019 12:41
URI: https://www.alexandria.unisg.ch/publications/253385

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Citation

Narayanamurthy, Gopalakrishnan; Gurumurthy, Anand; Subramanian, Nachiappan & Moser, Roger (2018) Assessing the readiness to implement lean in healthcare institutions – A case study. International Journal of Production Economics, 197 123-142. ISSN 0925-5273

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https://www.alexandria.unisg.ch/id/eprint/253385
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