Anticipating the Unexpected: Simulating a Health Care System Showing Counterintuitive Behavior

Item Type Book Section
Abstract systems often exhibit counterintuitive behavior. They confront us with the unexpected, and the idea of anticipating the unexpected is a challenge to commonsense. The purpose of this contribution is to demonstrate the power of modeling and simulation in discovering the stuctures that generate counterintuitive behavior in and of organizations. The research question here is if and how these generative “mechanisms“ that produce unexpected behavior can be ascertained. If this can be achieved, then unexpected pattems of behavior become amenable to being anticipated as contingencies. If not, system behavior cannot be anticipated, and it remains in the dark. To answer our Research question, we revert to a case study of a health-care System that showed unexpected behavior.
Authors Schwaninger, Markus
Editors Moreno-Díaz, Roberto; Pichler, Franz & Quesada-Arencibia, Alexis
Language English
Subjects business studies
information management
social sciences
finance
Date 2018
Publisher Springer
Place of Publication Cham, Switzerland
Series Name Computer Aided Systems Theory – EUROCAST 2017, Lecture Notes in Computer Science
Page Range 221-227
Title of Book Computer Aided Systems Theory – EUROCAST 2017, Lecture Notes in Computer Science
ISBN 978-3-319-74717-0
Depositing User Prof. em. Markus Schwaninger
Date Deposited 15 Feb 2018 08:39
Last Modified 20 Jul 2022 17:34
URI: https://www.alexandria.unisg.ch/publications/253576

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Schwaninger, Markus: Anticipating the Unexpected: Simulating a Health Care System Showing Counterintuitive Behavior. In Moreno-Díaz, Roberto; Pichler, Franz & Quesada-Arencibia, Alexis (ed.): Computer Aided Systems Theory – EUROCAST 2017, Lecture Notes in Computer Science. Cham, Switzerland : Springer, 2018, S. 221-227.

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https://www.alexandria.unisg.ch/id/eprint/253576
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