The Future of Human-AI Collaboration: A Taxonomy of Design Knowledge for Hybrid Intelligence Systems

Item Type	Conference or Workshop Item (Paper)
Abstract	Recent technological advances, especially in the field of machine learning, provide astonishing progress on the road towards artificial general intelligence. However, tasks in current real-world business applications cannot yet be solved by machines alone. We, therefore, identify the need for developing socio-technological ensembles of humans and machines. Such systems possess the ability to accomplish complex goals by combining human and artificial intelligence to collectively achieve superior results and continuously improve by learning from each other. Thus, the need for structured design knowledge for those systems arises. Following a taxonomy development method, this article provides three main contributions: First, we present a structured overview of interdisciplinary research on the role of humans in the machine learning pipeline. Second, we envision hybrid intelligence systems and conceptualize the relevant dimensions for system design for the first time. Finally, we offer useful guidance for system developers during the implementation of such applications.
Authors	Dellermann, Dominik; Calma, Adrian; Lipusch, Nikolaus; Weber, Thorsten; Weigel, Sascha & Ebel, Philipp
Research Team	IWI 6
Journal or Publication Title	Hawaii International Conference on System Sciences (HICSS)
Language	English
Keywords	artificial intelligence, human-ai interaction, human-in-the-loop, hybrid intelligence, machine learning
Subjects	business studies information management other research area
HSG Classification	contribution to practical use / society
Date	2019
Event Title	Hawaii International Conference on System Sciences (HICSS)
Event Location	Maui, Hawaii, USA
Event Dates	07.01.2019-12.01.2019
Depositing User	Dr. Mahei Li
Date Deposited	14 Sep 2018 18:49
Last Modified	20 Jul 2022 17:36
URI:	https://www.alexandria.unisg.ch/publications/254994

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Dellermann, Dominik; Calma, Adrian; Lipusch, Nikolaus; Weber, Thorsten; Weigel, Sascha & Ebel, Philipp: The Future of Human-AI Collaboration: A Taxonomy of Design Knowledge for Hybrid Intelligence Systems. 2019. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii, USA.

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https://www.alexandria.unisg.ch/id/eprint/254994

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