The Future of Human-AI Collaboration: A Taxonomy of Design Knowledge for Hybrid Intelligence Systems

Item Type Conference or Workshop Item (Paper)
Abstract

Recent technological advances, especially in the field of machine learning, provide astonishing progress on the road towards artificial general intelligence. However, tasks in current real-world business applications cannot yet be solved by machines alone. We, therefore, identify the need for developing socio-technological ensembles of humans and machines. Such systems possess the ability to accomplish complex goals by combining human and artificial intelligence to collectively achieve superior results and continuously improve by learning from each other. Thus, the need for structured design knowledge for those systems arises. Following a taxonomy development method, this article provides three main contributions: First, we present a structured overview of interdisciplinary research on the role of humans in the machine learning pipeline. Second, we envision hybrid intelligence systems and conceptualize the relevant dimensions for system design for the first time. Finally, we offer useful guidance for system developers during the implementation of such applications.

Authors Dellermann, Dominik; Calma, Adrian; Lipusch, Nikolaus; Weber, Thorsten; Weigel, Sascha & Ebel, Philipp
Research Team IWI 6
Language English
Keywords artificial intelligence, human-ai interaction, human-in-the-loop, hybrid intelligence, machine learning
Subjects business studies
information management
other research area
HSG Classification contribution to practical use / society
Date 2019
Event Title Hawaii International Conference on System Sciences (HICSS)
Event Location Maui, Hawaii, USA
Event Dates 07.01.2019-12.01.2019
Depositing User Mahei Li
Date Deposited 14 Sep 2018 18:49
Last Modified 28 Sep 2018 12:37
URI: https://www.alexandria.unisg.ch/publications/254994

Download

[img]
Preview
Text
JML_706.pdf

Download (432kB) | Preview

Citation

Dellermann, Dominik; Calma, Adrian; Lipusch, Nikolaus; Weber, Thorsten; Weigel, Sascha & Ebel, Philipp: The Future of Human-AI Collaboration: A Taxonomy of Design Knowledge for Hybrid Intelligence Systems. 2019. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii, USA.

Statistics

https://www.alexandria.unisg.ch/id/eprint/254994
Edit item Edit item
Feedback?