A Value Co-creation Perspective on Information Systems Analysis and Design

Item Type Journal paper

Information systems analysis and design (ISAD) ensures the design of information systems (IS) in line with the requirements of a business environment. Since ISAD approaches follow the current dominant logic of business, the rise of a new and thriving business logic may require revisiting and advancing extant ISAD approaches and techniques. One of the prevailing debates in marketing research is the paradigmatic shift from a goods-dominant (G-D) to a service-dominant (S-D) logic of business. The cornerstone of this reorientation is the concept of value co-creation emphasizing joint value creation among a variety of actors within a business network. With the aim of introducing value co-creation as a new discourse to ISAD research, this research note argues that (i) the lens of S-D logic with its core concept of value co-creation provides a novel perspective to ISAD. We also assert that (ii) value-co-creation-informed IS design realizes the paradigmatic shift from G-D to S-D logic. Building on this mutual relationship between value co-creation and ISAD, we propose a research agenda and discuss the ISAD artefacts that prospective research may target.

Authors Haki, Kazem; Blaschke, Michael; Aier, Stephan & Winter, Robert
Research Team IWI1, ACG
Projects Winter, Prof. Dr. Robert; Aier, Prof. Dr. Stephan & Haki, Prof. Dr. Kazem (2016) Value Co-creation Language [fundamental research project]
Journal or Publication Title Business & Information Systems Engineering (BISE)
Language English
Subjects information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Refereed Yes
Date 23 July 2019
Publisher Springer Gabler
Volume 61
Number 4
Page Range 487-502
ISSN 2363-7005
Publisher DOI https://doi.org/10.1007/s12599-018-0557-x
Official URL https://doi.org/10.1007/s12599-018-0557-x
Contact Email Address michael.blaschke@unisg.ch
Depositing User Michael Blaschke
Date Deposited 06 Nov 2018 14:25
Last Modified 25 Jul 2019 08:51
URI: https://www.alexandria.unisg.ch/publications/255600


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Haki, Kazem; Blaschke, Michael; Aier, Stephan & Winter, Robert (2019) A Value Co-creation Perspective on Information Systems Analysis and Design. Business & Information Systems Engineering (BISE), 61 (4). 487-502. ISSN 2363-7005


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