How do Organizational Members Perceive Datafication Permeated Workplaces? Insights from an Explorative Single-Case Study

Item Type Conference or Workshop Item (Paper)
Abstract Datafication technologies increasingly permeate 21st-century workplaces and enable employers to transform artifacts of employees’ social and working lives into computerized quantitative data, promising to make organizational control more effective. Since these new technology control systems are scarcely studied empirical phenomena, this paper employs an explorative embedded single-case study to investigate how organizational members perceive these new technology control systems. The case study triangulates qualitative data from semi-structured interviews with leaders and employees, participant observations, site visits, as well as the state of the art of the literature on electronic performance monitoring and electronic surveillance. Results indicate that datafication technologies permeate workplaces in many and partly so far unknown ways. More precisely, the case reveals that datafication technologies autonomously enact various organizational control functions and develop their own momentum as they are perceived to divide formerly larger tasks into narrower work packages. However, this does not necessarily impair the trust of leaders and employees but points towards initial propositions of how the workplace context interacts with datafication technologies to make employees co-creators of datafication control. Hence, the insights invite decision-makers to critically revisit organizational design strategies in the realm of datafication to seize technological opportunities without leaving employees behind.
Authors Schafheitle, Simon Daniel
Projects Weibel, Prof. Dr. Antoinette; Wildhaber, Prof. Dr. Isabelle; Leicht-Deobald, Dr. Ulrich; Schank, Dr. Christoph; Busch, Dr. Thorsten; Schafheitle, Simon Daniel & Kasper, Gabriel (2017) Big Data or Big Brother ? - Big Data HR Control Practices and Employee Trust [applied research project]
Language English
Subjects business studies
HSG Classification contribution to scientific community
Date September 2019
Place of Publication St. Gallen
Depositing User Dr. Simon Daniel Schafheitle
Date Deposited 03 Sep 2019 21:52
Last Modified 20 Jul 2022 17:39


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Schafheitle, Simon Daniel: How do Organizational Members Perceive Datafication Permeated Workplaces? Insights from an Explorative Single-Case Study. 2019.

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