Trust motivation: The self-regulatory processes underlying trust decision

Item Type Journal paper
Abstract

Theorizing about trust has focused predominantly on cognitive trust cues such as trustworthiness, portraying the trustor as a relatively passive observer reacting to the attributes of the other party. Using self-determination and control theories of motivation, we propose a model of trust motivation that explores the intraindividual processes involved in the volitional aspects of trust decision-making implied by the definition of trust as a willingness to be vulnerable. We distinguish between intrinsic and extrinsic drivers of trust and propose a two-phase model of trust goal setting and trust regulation. Our model offers a dynamic view of the trusting process and a framework for understanding how trust cognition, affect and behavior interact over time. Furthermore, we discuss how trust goals may be altered or abandoned via a feedback loop during the trust regulation process. We conclude with a discussion of potential implications for existing theory and future research.

Authors van der Werff, Lisa; Legood, Alison; Finian, Buckley; Weibel, Antoinette & de Cremer, David
Journal or Publication Title Organizational Psychology Review
Language English
Keywords trust, motivation, self-regulation, self-determination theory, goal setting
Subjects social sciences
other research area
Refereed Yes
Date 11 September 2019
Publisher Sage Journals
Volume 9
Number 2-3
Page Range 99-123
ISSN 2041-3866
ISSN-Digital 2041-3874
Publisher DOI https://doi.org/10.1177/2041386619873616
Official URL https://journals.sagepub.com/doi/abs/10.1177/20413...
Depositing User Prof. Dr. Antoinette Weibel
Date Deposited 25 Sep 2019 14:15
Last Modified 26 Nov 2019 13:26
URI: https://www.alexandria.unisg.ch/publications/257940

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Citation

van der Werff, Lisa; Legood, Alison; Finian, Buckley; Weibel, Antoinette & de Cremer, David (2019) Trust motivation: The self-regulatory processes underlying trust decision. Organizational Psychology Review, 9 (2-3). 99-123. ISSN 2041-3866

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https://www.alexandria.unisg.ch/id/eprint/257940
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