Judging Alexa - Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents

Item Type Conference or Workshop Item (Paper)
Abstract

Higher legal standards with regards to data protection of individuals such as EU-GDPR are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA) that are collecting data in new ways, and thus, are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method which is a well-known evaluation method among law researchers for capturing legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this workshop paper key steps of the method with respect to the evaluation of CSA. We discuss how this can serve as the foundation for a new evaluation method of legally compatible systems in information systems.

Authors Dickhaut, Ernestine; Thies, Laura Friederike; Janson, Andreas; Roßnagel, Alexander & Leimeister, Jan Marco
Research Team IWI6
Language English
Keywords Conversational speech agent, Evaluation method, Legal compatibility
Subjects computer science
law
other research area
HSG Classification contribution to scientific community
Date 2020
Event Title Workshop on Conversational User Interfaces: A Workshop on New Theoretical and Methodological Perspectives for Researching Speech-based Conversational Interactions in ACM IUI
Depositing User Mahei Li
Date Deposited 16 Mar 2020 18:08
Last Modified 16 Mar 2020 18:08
URI: https://www.alexandria.unisg.ch/publications/259763

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Dickhaut, Ernestine; Thies, Laura Friederike; Janson, Andreas; Roßnagel, Alexander & Leimeister, Jan Marco: Judging Alexa - Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents. 2020. - Workshop on Conversational User Interfaces: A Workshop on New Theoretical and Methodological Perspectives for Researching Speech-based Conversational Interactions in ACM IUI.

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https://www.alexandria.unisg.ch/id/eprint/259763
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