Carrot or Stick: Overcoming Silos in Enterprise Architectures

Item Type Journal paper

Silo mentality is a phenomenon describing the aversion of sharing e.g. talent, data, and know-how beyond one’s immediate functional and hierarchical environment. Thereby, these silos are mental constructions, which are reflected in procedures and therefore information systems. In an economic environment that is information-driven, getting business units to share information across these organizational silos is highly relevant. This paper uses an enterprise architecture management (EAM) view on silos, where some actors (e.g. architects) guide other actors (e.g. project managers) towards contributing to enterprise-wide goals. To reach desired outcomes in EAM, compliance with enterprise architecture guidelines should be reached. For this setting, the present study investigates drivers for information sharing policy compliance. It combines General Deterrence Theory with Compliance Theory and employs an online experiment. The results reveal that sanctions, rewards, and their interaction significantly affect compliance, whereas the certainty of these sanctions or rewards to materialize did not.

Authors Cahenzli, Marcel
Editors Gronau, N; Heine, M; Krasanova, H & Pousttchi, K
Journal or Publication Title Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020
Language English
Subjects business studies
information management
HSG Classification contribution to scientific community
Refereed Yes
Date 2020
Place of Publication Potsdam
Official URL
Contact Email Address
Depositing User Marcel Cahenzli
Date Deposited 25 Mar 2020 11:26
Last Modified 25 Mar 2020 11:26


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Cahenzli, Marcel (2020) Carrot or Stick: Overcoming Silos in Enterprise Architectures. Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020,

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