A Process Theory on Transformation of Work Through Internal Crowdsourcing

Item Type Journal paper
Abstract

Internal crowdsourcing showed a substantial increase of use in recent years, since it describes a promising alternative to traditional orchestration of employees in today’s digital era. However, literature falls short in explaining the transformation process that is enacted by such approaches of platform-based work organization. By using a work organizational perspective with the existing body of knowledge in combination with a revelatory case study, this paper develops a process theory explaining the transformation process of internal crowdsourcing over time and how the organization of work transform during this process. Moreover, we discovered four different forms of organizing work with a completely new form of work organization: the “Hybrid Flash Organization”. Scholars can identify critical incidents and process phases, while practitioners use our findings as a transformation guideline of internal crowdsourcing to detect potential threads, opportunities and constraints along the way of a successful implementation."

Authors Greineder, Michael Johannes & Blohm, Ivo
Journal or Publication Title Academy of Management Annual Meeting Proceedings
Language English
Subjects business studies
information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Refereed Yes
Date 29 July 2020
Publisher Academy of Management
Volume Vol. 2020
ISSN 2151-6561
Publisher DOI https://doi.org/10.5465/AMBPP.2020.12694abstract
Official URL https://journals.aom.org/doi/10.5465/AMBPP.2020.12...
Depositing User Michael Johannes Greineder
Date Deposited 11 Nov 2020 11:45
Last Modified 11 Nov 2020 11:45
URI: https://www.alexandria.unisg.ch/publications/261423

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Citation

Greineder, Michael Johannes & Blohm, Ivo (2020) A Process Theory on Transformation of Work Through Internal Crowdsourcing. Academy of Management Annual Meeting Proceedings, Vol. 2020 ISSN 2151-6561

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https://www.alexandria.unisg.ch/id/eprint/261423
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