Transforming Work Organization with Internal Crowds: a Process Theory
| Item Type | Conference or Workshop Item (Paper) |
| Abstract | Internal crowdsourcing showed a substantial increase of use in recent years, since it describes a promising alternative to traditional orchestration of employees in today’s digital era. However, literature falls short in explaining the transformation process that is enacted by such approaches of platform-based work organization. We apply a process ontology on internal crowdsourcing as platform-based mode of work organization, following two organizations employing internal crowdsourcing in a case study approach for over four years. On a macro level, our theory describes the transformation process enacted by internal crowdsourcing as three-phased process. On the micro-level, we illustrate that this transformation process is driven by specific design choices on single elements. In so doing, our process theory contributes to a better understanding of internal crowdsourcing as means for transformation work organization and to STS theory by showing that the emergence and constitution of STS is mainly driven by processes on a micro-level. |
| Authors | Greineder, Michael Johannes & Blohm, Ivo |
| Projects |
Blohm, Prof. Dr. Ivo & Greineder, Michael Johannes
(2018)
Transformation of Work Through Internal Crowdsourcing
[fundamental research project]
Leicht, Niklas & Leimeister, Prof. Dr. Jan Marco (2018) CC Agile Transformation [applied research project] Official URL Blohm, Prof. Dr. Ivo; Leimeister, Prof. Dr. Jan Marco; Haas, Philipp; Leicht, Niklas; Knop, M.A. Nicolas; Troll, Julia & Rhyn, Marcel (2013) CC Crowdsourcing [applied research project] Official URL |
| Journal or Publication Title | ICIS 2020 Proceedings |
| Language | English |
| Subjects | information management |
| HSG Classification | contribution to scientific community |
| HSG Profile Area | SoM - Business Innovation |
| Refereed | Yes |
| Date | 2020 |
| Publisher | Association of Information Systems |
| Event Title | International Conference on Information Systems 2020 |
| Event Location | Hyderabad, India |
| Event Dates | 13-16.12.2020 |
| Official URL | https://aisel.aisnet.org/icis2020/ |
| Depositing User | Michael Johannes Greineder |
| Date Deposited | 11 Nov 2020 12:11 |
| Last Modified | 20 Jul 2022 17:43 |
| URI: | https://www.alexandria.unisg.ch/publications/261426 |
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CitationGreineder, Michael Johannes & Blohm, Ivo: Transforming Work Organization with Internal Crowds: a Process Theory. 2020. - International Conference on Information Systems 2020. - Hyderabad, India. Statisticshttps://www.alexandria.unisg.ch/id/eprint/261426
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