Social Robots as Teaching Assistance System in Higher Education: Conceptual Framework for the Development of Use Cases

This paper provides an overview of the current state of research on social robots in higher education and the existing frameworks to categorize and develop social robot applications. Based on the existing work, we present our own framework to develop use cases for social robots in the education sector. Our framework is based on a heuristic and symbiotic design approach that serves as a guideline for developing use cases and views human-robot interaction as two complementary and mutually reinforcing roles. We illustrate our framework by means of a use case that we have conducted in 2019 during the initial lecture of the large-scale course ‘Introduction to academic writing’.