Social robots in education: conceptual overview and use case of academic writing

Item Type Book Section
Abstract Social robots are increasingly being used in education. They can take over various roles including teaching assistant, tutor, and novice. This chapter aims to provide a conceptual overview of the phenomenon. A classification of social robots is outlined; the criteria are: visual appearance, social capabilities, and autonomy and intelligence. The majority of robots used in education are humanoid; Nao from SoftBank Robotics is a quasi-standard type. An important social capability is empathy; a model illustrating how a robot can show empathy is discussed. A taxonomy is presented in order to capture the various degrees of robot autonomy. To achieve autonomy, artificial intelligence is necessary. This chapter advocates for a symbiotic design approach where tasks are collaboratively carried out by the teacher and the social robot, utilizing the complementary strength of both parties. This may be in line with the concept of hybrid intelligence. The ethical aspects of social robot use are explored, including privacy, control, responsibility, and the role of teachers. Moreover, the acceptance of social robots is discussed. Overall, attitudes towards social robots seem to be positive; however, there are also contrary findings. Finally, results are presented from a technology acceptance study with a sample of N = 462 university students from the social sciences. The chapter closes with suggestions for further research.
Authors Guggemos, Josef; Seufert, Sabine; Sonderegger, Stefan & Burkhard, Michael
Editors Ifenthaler, Dirk; Isaías, Pedro & Sampson, Demetrios
Language English
Subjects computer science
Date January 2022
Publisher Springer
Title of Book Orchestration of Learning Environments in the Digital World
ISBN 978-3030909437
Depositing User Prof. Dr. Josef Guggemos
Date Deposited 30 Nov 2021 17:34
Last Modified 20 Jul 2022 17:47
URI: https://www.alexandria.unisg.ch/publications/265018

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Guggemos, Josef; Seufert, Sabine; Sonderegger, Stefan & Burkhard, Michael: Social robots in education: conceptual overview and use case of academic writing. In Ifenthaler, Dirk; Isaías, Pedro & Sampson, Demetrios (ed.): Orchestration of Learning Environments in the Digital World. Springer, 2022,

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https://www.alexandria.unisg.ch/id/eprint/265018
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