Continuously responding to paradox with third spaces: a process study on change in a nursing unit

Item Type Conference or Workshop Item (Paper)
Abstract This paper explores how organizations can continuously cope with paradox. A case study on organizational change of a nursing unit shows that establishing third spaces supports organizational members in addressing emerging contradictory issues. Third spaces are social interactions, in which actors can enunciate, reflect and envision responses to contradictory issues. First, the study demonstrates that the third spaces form an ecology of spaces so that organizational actors become involved in addressing their contradictory issues. Second, I show how third spaces emerge and become maintained over time and that they form a duality with contradictory issues. These two insights explain how an organization can continuously cope with paradox. Furtermore, the paper contributes to explaining the shift from defensive to active responses and associated vicious and virtuous cycles. Lastly, third spaces offer a starting point to relate cognitive approaches with social interaction, thus bringing together these two perspectives within the paradox lens.
Authors Tuckermann, Harald
Projects Rüegg-Stürm, Johannes; Tuckermann, Harald; Mitterlechner, Matthias & Alexandra, Lai (2003) HealthCare Excellence [applied research project] Official URL
Language English
Subjects business studies
health sciences
HSG Classification contribution to scientific community
Date 1 August 2021
Event Title Academy of Management Annual Conference
Event Dates 01.08.21
Contact Email Address
Depositing User Prof. Dr. Harald Tuckermann
Date Deposited 05 Dec 2021 16:37
Last Modified 20 Jul 2022 17:47


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Tuckermann, Harald: Continuously responding to paradox with third spaces: a process study on change in a nursing unit. 2021. - Academy of Management Annual Conference.

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