Managing the paradox of success of both/and approaches

Item Type Conference or Workshop Item (Paper)
Abstract Paradox theory has strongly advanced the understanding of organizational both/and approaches but says surprisingly little about their relationship with the “either/or”. We argue that the relationship is a paradoxical one because either/or responses enable both/and ones, and both/and responses exclude either/or ones. Using Luhmann’s theory on decisions, we develop a process model, apply it to concepts of ambidexterity and introduce self-reflexive approach that addresses competing demands and the paradoxicality of decisions. Our main contribution is to conceptualize the paradoxical relationship of “either/or” and “both/and”, to introduce the distinction between single decisions and approaches to manage competing demands, and thereby address the potential bias towards “both/and” in paradox literature.
Authors Krautzberger, Marc & Tuckermann, Harald
Projects Rüegg-Stürm, Johannes; Tuckermann, Harald; Mitterlechner, Matthias & Alexandra, Lai (2003) HealthCare Excellence [applied research project] Official URL
Language English
Subjects business studies
HSG Classification contribution to scientific community
Event Title EGOS Colloquium 2021
Event Location Amsterdam, Netherlands
Event Dates 07.07.21
Contact Email Address
Depositing User Prof. Dr. Harald Tuckermann
Date Deposited 05 Dec 2021 16:43
Last Modified 20 Jul 2022 17:47


[img] Text

Download (1MB)


Krautzberger, Marc & Tuckermann, Harald: Managing the paradox of success of both/and approaches. - EGOS Colloquium 2021. - Amsterdam, Netherlands.

Edit item Edit item