Managing the paradox of success of both/and approaches

Item Type Conference or Workshop Item (Paper)
Abstract Paradox theory has strongly advanced the understanding of organizational both/and approaches but says surprisingly little about their relationship with the “either/or”. We argue that the relationship is a paradoxical one because either/or responses enable both/and ones, and both/and responses exclude either/or ones. Using Luhmann’s theory on decisions, we develop a process model, apply it to concepts of ambidexterity and introduce self-reflexive approach that addresses competing demands and the paradoxicality of decisions. Our main contribution is to conceptualize the paradoxical relationship of “either/or” and “both/and”, to introduce the distinction between single decisions and approaches to manage competing demands, and thereby address the potential bias towards “both/and” in paradox literature.
Authors Krautzberger, Marc & Tuckermann, Harald
Projects Rüegg-Stürm, Johannes; Tuckermann, Harald; Mitterlechner, Matthias & Alexandra, Lai (2003) HealthCare Excellence [applied research project] Official URL
Language English
Subjects business studies
HSG Classification contribution to scientific community
Event Title EGOS Colloquium 2021
Event Location Amsterdam, Netherlands
Event Dates 07.07.21
Contact Email Address harald.tuckermann@unisg.ch
Depositing User Prof. Dr. Harald Tuckermann
Date Deposited 05 Dec 2021 16:43
Last Modified 20 Jul 2022 17:47
URI: https://www.alexandria.unisg.ch/publications/265088

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Krautzberger, Marc & Tuckermann, Harald: Managing the paradox of success of both/and approaches. - EGOS Colloquium 2021. - Amsterdam, Netherlands.

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https://www.alexandria.unisg.ch/id/eprint/265088
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