A Taxonomy of Marketing Instruments in E-Commerce

Item Type Conference or Workshop Item (Paper)
Abstract The unprecedented diversity of marketing tools available in e-commerce increasingly poses fundamental challenges to marketing practitioners and researchers. New types of marketing tools have emerged at rapid pace. Yet, due to the lack of overview, harnessing the potential of these new marketing opportunities is challenging. Similarly, marketing research is handicapped by the lack of an integrative conceptual framework. In response to this void, we develop a up-to-date taxonomy of marketing instruments in e-commerce. Based on a comprehensive compendium of marketing tools currently available to e-commerce businesses, we empirically and intersubjectively develop an integrative framework using the open card sort method. We identify 10 marketing instrument categories covering 62 marketing tools. Our results provide a valuable resource for marketing strategy development and an evidence-based framework for future research.
Authors Rudolph, Thomas & Klink, Benjamin Dominique
Language English
Subjects business studies
HSG Classification contribution to scientific community
Date May 2022
Event Title EMAC Annual Conference 2022
Event Location Budapest, Hungary
Depositing User Benjamin Dominique Klink
Date Deposited 17 Mar 2022 16:56
Last Modified 20 Jul 2022 17:48
URI: https://www.alexandria.unisg.ch/publications/266041


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Rudolph, Thomas & Klink, Benjamin Dominique: A Taxonomy of Marketing Instruments in E-Commerce. 2022. - EMAC Annual Conference 2022. - Budapest, Hungary.


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