Requirements for AI-based Teammates: A Qualitative Inquiry in the Context of Creative Workshops

Item Type Conference or Workshop Item (Paper)
Abstract Innovation requires organizations to tap into the knowledge and creativity of teams. However, teams are confronted with massive amounts of data and information, necessitating a broad set of knowledge, methodologies, and approaches to solve problems and innovate. Consequently, team composition has become a critical challenge. Recent advances in artificial intelligence (AI) may assist in addressing this challenge. As AI is permeating both business and private sectors, organizational teams may be augmented with AI team members. However, given the nascent nature of this phenomenon, little is known about the specific roles and requirements for such AI teammates. Within an interview study we discover common challenges in teams and identify recurring capability gaps of participants and behaviors that negatively impact the team's collective performance. Based on our findings, we propose requirements for AI-based teammates to address these gaps and support beneficial collaboration between humans and AI in teams.
Authors Elshan, Edona; Siemon, Dominik; de Vreede, Triparna; de Vreede, Gert-Jan; Oeste-Reiß, Sarah & Ebel, Philipp
Research Team IWI6
Journal or Publication Title Hawaii International Conference on System Sciences (HICSS)
Language English
Keywords AI-based teammate, human-AI collaboration, requirements, collaboration, creative workshops
Subjects information management
HSG Classification contribution to scientific community
Date 4 January 2022
Number of Pages 10
Event Title Hawaii International Conference on System Sciences (HICSS)
Event Location Hawaii, USA
Event Dates 04-07 Jan 2022
ISBN 978-0-9981331-5-7
Publisher DOI https://doi.org/10.24251/HICSS.2022.020
Official URL http://hdl.handle.net/10125/79350
Depositing User Anonymous Anonymous
Date Deposited 06 May 2022 11:56
Last Modified 18 Aug 2022 07:43
URI: https://www.alexandria.unisg.ch/publications/266223

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Elshan, Edona; Siemon, Dominik; de Vreede, Triparna; de Vreede, Gert-Jan; Oeste-Reiß, Sarah & Ebel, Philipp: Requirements for AI-based Teammates: A Qualitative Inquiry in the Context of Creative Workshops. 2022. - Hawaii International Conference on System Sciences (HICSS). - Hawaii, USA.

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https://www.alexandria.unisg.ch/id/eprint/266223
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