Platform Design with Design Thinking and Scrum: An Experience Report from Deutsche Bundesbank

Item Type	Book Section
Abstract	In this experience report, we describe how we leveraged a combination of Design Thinking and Scrum to develop a new eBusiness-Platform at Deutsche Bundesbank. We summarize our research protocol and share key takeaways both regarding our specific project context and considering similar undertakings in a public sector organization embedded in a complex and highly regulated environment. We outline critical success factors and show how to introduce Design Thinking by engaging the end user in the design and co-creation of a new platform. Additionally, we point out how the interaction between Design Thinking, Scrum, and other methods led to different stages of prototypes to realize the vision of a user-centric, state-of-the-art eBusiness-Platform delivering reliable, secure, and transparent services to external customers and internal business experts alike.
Authors	Jakob, Michael & Hehn, Jennifer
Editors	Hehn, Jennifer; Mendez, Daniel; Brenner, Walter & Broy, Manfred
Language	English
Subjects	business studies computer science information management
HSG Classification	contribution to scientific community
HSG Profile Area	SoM - Business Innovation
Date	2022
Publisher	Springer Cham
Series Name	Progress in IS
Title of Book	Design Thinking for Software Engineering
Publisher DOI	https://doi.org/10.1007/978-3-030-90594-1_10
Depositing User	Dr. Jennifer Hehn
Date Deposited	08 Jul 2022 09:03
Last Modified	08 Jul 2022 09:03
URI:	https://www.alexandria.unisg.ch/publications/266657

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Jakob, Michael & Hehn, Jennifer: Platform Design with Design Thinking and Scrum: An Experience Report from Deutsche Bundesbank. In Hehn, Jennifer; Mendez, Daniel; Brenner, Walter & Broy, Manfred (ed.): Design Thinking for Software Engineering. Springer Cham, 2022,

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https://www.alexandria.unisg.ch/id/eprint/266657

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