Transferring Well-Performing Collaborative Work Practices with Parameterized Templates and Guidebooks: Empowering Subject Matter Experts for an Adaptation to Slightly Different Contexts

Item Type	Conference or Workshop Item (Paper)
Abstract	Collaborative work practices (CWPs) package facilitation expertise and have the potential to increase team productivity up to 90%. Collaboration engineers develop CWPs and deploy them to practitioners that execute them. These CWPs, however, are typically customized to conditions of a specific use case. This creates the challenge that changing use case conditions or even small variations across contexts, hinder well-performing CWPs of being applied more often to create a long-term value. Practitioners fail to adapt existing CWPs due to missing collaboration expertise and adaptation guidelines. To address this challenge in collaboration engineering literature, we introduce a) the Subject Matter Expert role; b) the ‘CWP Adaptation Approach’ that formalizes the transfer of CWPs to different contexts with parameterized Templates and Guidebooks. To show a first proof-of-concept, we further inductively generalize from an exemplarily use case with a well-performing CWP in the educational domain.
Authors	Oeste-Reiß, Sarah; Söllner, Matthias & Leimeister, Jan Marco
Research Team	IWI6
Journal or Publication Title	Hawaii International Conference on System Sciences (HICSS)
Language	English
Keywords	collaboration engineering, collaborative work practices, collaboration engineer, subject matter expert, practitioners
Subjects	information management
HSG Classification	contribution to scientific community
Date	6 January 2023
Place of Publication	Maui, Hawaii, USA
Number of Pages	10
Event Title	Hawaii International Conference on System Sciences (HICSS)
Event Location	Maui, Hawaii, USA
Event Dates	03-06 Jan 2023
Depositing User	Dr. Mahei Li
Date Deposited	20 Oct 2022 11:30
Last Modified	28 Feb 2023 12:40
URI:	https://www.alexandria.unisg.ch/publications/267642

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Oeste-Reiß, Sarah; Söllner, Matthias & Leimeister, Jan Marco: Transferring Well-Performing Collaborative Work Practices with Parameterized Templates and Guidebooks: Empowering Subject Matter Experts for an Adaptation to Slightly Different Contexts. 2023. - Hawaii International Conference on System Sciences (HICSS). - Maui, Hawaii, USA.

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https://www.alexandria.unisg.ch/id/eprint/267642

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