The role of management in lean implementation: evidence from the pharmaceutical industry

Item Type Journal paper
Abstract Purpose – The purpose of this study is to investigate how soft lean practices moderate the performance effects of hard lean practices. The authors provide new evidence from the pharmaceutical industry, which is characterized by a highly regulated and technical environment and has been largely uncharted in the lean literature. Design/methodology/approach – Based on a review of the literature, the authors define a set of soft and hard lean practices. The authors test the hypotheses using factor analysis and moderated hierarchical linear regression on a unique dataset containing survey data and real performance measures of 351 pharmaceutical plants. Findings – The results show that soft lean practices can be both enabling and constraining. When management engages in performance measurement, visualisation and employee empowerment the relationship between hard lean practices and performance is positively moderated. On the other hand, when managers emphasise goal setting and work standardisation the performance outcomes are reduced.
Authors Januszek, Sven; Macuvele, Julian; Friedli, Thomas & Netland, Torbjørn H.
Journal or Publication Title International Journal of Operations & Production Management
Language English
Keywords Lean production, Soft lean practices, Moderating effect, Pharmaceutical manufacturing
Subjects business studies
HSG Classification contribution to scientific community
Refereed Yes
Date 6 March 2023
Publisher Emerald
Volume 43
Number 3
Page Range 401-427
ISSN 0144-3577
Publisher DOI https://doi.org/10.1108/IJOPM-02-2022-0129
Official URL https://slsp-hsg.primo.exlibrisgroup.com/openurl/4...
Contact Email Address sjanuszek@ethz.ch
Depositing User Michael Vejmola
Date Deposited 25 Nov 2022 09:23
Last Modified 15 Mar 2023 13:44
URI: https://www.alexandria.unisg.ch/publications/268113

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Citation

Januszek, Sven; Macuvele, Julian; Friedli, Thomas & Netland, Torbjørn H. (2023) The role of management in lean implementation: evidence from the pharmaceutical industry. International Journal of Operations & Production Management, 43 (3). 401-427. ISSN 0144-3577

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https://www.alexandria.unisg.ch/id/eprint/268113
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