A Cost-Benefit Calculator for RFID Implementations in the Apparel Retail Industry

Item Type Conference or Workshop Item (Paper)
Abstract

The apparel retail industry is on the one hand facing challenges from increasing competition, consolidations, and thus increasing pressure to reduce costs. On the other hand, customers are getting more demanding, resulting in shorter fashion cycles, and demands for new customer experience. RFID technology is supposed to raise efficiency and to enable innovative customer service offerings. Besides cost savings, benefits are expected to arise from newly designed RFID applications and customer insights from analyses of shop floor data. Recently, apparel retailers started to investigate this technology, resulting in several trials and pilots world-wide. However, the business case of RFID in the apparel retail industry is not clear. Based on the findings of a real-world deployment, our contribution presents a cost-benefit calculator that is specifically designed to meet the requirements of apparel retail industry RFID implementations

Authors Al-Kassab, Jasser; Mahmoud, Nezar; Thiesse, Frederic & Fleisch, Elgar
Projects Al-Kassab, Jasser; Thiesse, Frederic & Fleisch, Elgar (2008) Retail Research Initiative [industry project]
Language English
Keywords RFID, ROI Estimations, Cost-Benefit Calculator, IT Value, Apparel Retail Industry
Subjects information management
HSG Classification contribution to practical use / society
Refereed Yes
Date 6 August 2009
Publisher AISEL
Page Range 1-10
Number of Pages 10
Title of Book Proceedings of the Fifteenth Americas Conference on Information Systems (AMCIS 2009)
Event Title 15th Americas Conference On Information Systems (AMCIS 2009)
Event Location San Francisco, CA
Event Dates 06.-09.08.2009
ISBN 978-3-642-03131-1
Depositing User Jasser Al-Kassab
Date Deposited 05 May 2009 13:35
Last Modified 13 Apr 2017 12:24
URI: https://www.alexandria.unisg.ch/publications/53294

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Citation

Al-Kassab, Jasser; Mahmoud, Nezar; Thiesse, Frederic & Fleisch, Elgar: A Cost-Benefit Calculator for RFID Implementations in the Apparel Retail Industry. 2009. - 15th Americas Conference On Information Systems (AMCIS 2009). - San Francisco, CA.

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https://www.alexandria.unisg.ch/id/eprint/53294
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