Finding the Gap and Closing It: Redesign of an Existing CRM-Training Program

Item Type Presentation
Abstract
Authors Ritzmann, Sandrina; Kluge, Annette & Hagemann, Vera
Language English
Subjects other research area
HSG Classification contribution to scientific community
Refereed No
Date 14 May 2009
Event Title 14th European Congress of Work- and Organizational Psychology (EAWOP)
Event Location Santiago de Compostela
Depositing User Sandrina Ritzmann
Date Deposited 08 Oct 2009 09:00
Last Modified 23 Aug 2016 11:06
URI: https://www.alexandria.unisg.ch/publications/56794

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Ritzmann, Sandrina; Kluge, Annette & Hagemann, Vera: Finding the Gap and Closing It: Redesign of an Existing CRM-Training Program. 14th European Congress of Work- and Organizational Psychology (EAWOP). Santiago de Compostela, 14 May 2009.

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https://www.alexandria.unisg.ch/id/eprint/56794
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