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Towards a Transition to Tangible Commerce : Design and Evaluation of Conversational Product Interfaces
ISSN
2150-4938
ISBN
978-1-4244-5551-5
Type
conference paper
Date Issued
2010-04-13
Author(s)
Abstract
Ubiquitous computing technologies disclose new means for consumer product designs that allow products to adapt their behaviour and in particular communication to consumer needs and to interact with other products. In this sense, products become smart. Dialogues between products and consumers require new communicative product interfaces. Because unprecedented, we investigate an implementation of a dialogue- based product interface that is virtually bound to a product via a mobile recommendation agent (MRA) on a PDA and thus reuses knowledge learned by mobile applications. The dialog system of the MRA is tested with the system usability scale (SUS) for a global assessment of its usability to obtain product information (N=47). This preliminary study resulted in promising SUS scores as well as valuable qualitative feedback for future work.
Language
English
Keywords
Ubiquiotous Computing
e-Commerce
Recommendation Agents
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
Digital Ecosystems and Technologies (DEST)
Publisher
IEEE
Publisher place
Los Alamitos
Volume
1. Auflage 2010
Start page
427
End page
432
Pages
6
Event Title
4th Institute of Electrical and Electronics Engineers (IEEE) International Conference on Digital Ecosystems and Technologies (IEEE DEST 2010)
Event Location
Dubai
Event Date
12.-15.04.2010
Subject(s)
Division(s)
Eprints ID
60717
File(s)