Identification of Business Oriented Data Quality Metrics

Item Type Conference or Workshop Item (Paper)
Abstract

Corporate data of poor quality can have a negative impact on the performance of business processes and thereby the success of companies. Similar to machine tools corporate data show signs of wear (imaging a moving customer with a new address, for example) and have to be monitored continuously for quality defects. Effective quality control of corporate data requires metrics that monitor potential data defects with the most significant impact on the performance of a company's processes. However, due to company specific success factors and IT landscapes, it is hardly possible to provide generic metrics that can be implemented without any adjustment. This paper presents a method for the identification of business oriented data quality metrics. The presented approach takes into account company specific requirements from both a business and an IT perspective. The method's design and evaluation process is discussed in the context of three real-world cases.

Authors Otto, Boris; Hüner, Kai & Österle, Hubert
Editors Bowen, Paul; Elmagarmid, Ahmed K.; Österle, Hubert & Sattler, Kai-Uwe
Research Team CDQ, IWI2
Language English
Keywords Corporate Data Quality, Controlling, Corporate Data Quality Scorecard
Subjects information management
HSG Classification not classified
Refereed Yes
Date 7 November 2011
Publisher Curran
Place of Publication Red Hook, NY
Page Range 122-134
Number of Pages 13
Title of Book Proceedings of the 14th International Conference on Information Quality, ICIQ 2009
Event Title 14th International Conference on Information Quality (ICIQ-2009)
Event Location Potsdam
Event Dates 07.-08.11.2009
ISBN 978-1-61738-914-6
Depositing User Prof. Dr. Boris Otto
Date Deposited 26 Jan 2011 14:17
Last Modified 19 Jul 2017 13:57
URI: https://www.alexandria.unisg.ch/publications/71586

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Citation

Otto, Boris; Hüner, Kai & Österle, Hubert: Identification of Business Oriented Data Quality Metrics. 2011. - 14th International Conference on Information Quality (ICIQ-2009). - Potsdam.

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https://www.alexandria.unisg.ch/id/eprint/71586
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