University of St.Gallen
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From Strategy to Implementation: Factors of Success and Failure of e-Health Initiatives

abstract The adoption of information and communication technology in healthcare, commonly referred to as e-health, is not only seen as an exceptional opportunity for improving effectiveness, efficiency, and quality of health services, but also for increasing transparency of economic activities and availability of information in real time. Albeit the great potential proliferated by research and public media as well as massive investments into technology and research by regional and national governmental authorities, the track record of “successful” e-health initiatives is still relatively short.
Evidence exists that a major reason why so many e-health initiatives fail, is because national health information strategies often do not take into account the capabilities and demands of local health actors; in others: there is a gap between “e-health thinkers” and “e-health doers”.
The aim of this project is to investigate the following research questions: What is e-health strategy success/failure and how can it be measured? What are significant social, technological, economic, and political drivers and facilitating conditions that affect the implementation of an e-health strategy? How do these factors impact upon e-health strategy success/failure?
   
keywords e-health, health information strategy, health information infrastructure, alignment
   
partner
type fundamental research project
status completed
start of project 2013
end of project 2013
additional informations
topics E-health, diffusion of innovations, technology adoption, acceptance of technology, technology alignment, national technology strategy, resistance, healthcare
methods Qualitative research, multi-case study, meta-analysis
profile area SoM - Business Innovation
contact Tobias Mettler