After automatizing business processes through the introduction of
transaction systems in the last 20 years, the next wave in corporate
technology adoption will be to exploit new productivity potential by
means of a broad collaboration and a high degree of participation.
Instead of delivering finished applications, business users will
compose their individual applications based on user friendly
building blocks. This new demand for creating ad hoc applications in
order to react to unexpected needs has led to a new development
paradigm, known as enterprise mashups. They leverage and combine
concepts from service-oriented architecture and peer production in
order to empower business users.
However, the current discussions in the scientific and industrial community are limited to technical aspects. The collaboration and peer production management aspects have received less attention as of yet. Thus, the present doctorial thesis aims at addressing this research gap by investigating how to organize and manage future grassroots enterprise mashup environments. To answer this research question, which is situated in the field of Information Systems and characterized by a practical nature, the design science research methodology is applied.
By leveraging the techniques of reference modeling, a designed multi-view scientific reference model fosters understanding and communications of this new development paradigm. It leverages observed similarities to electronic markets and communities and allows navigating through the enterprise mashup phenomenon by means of three disjointed and comprehensive views (architectural, organizational and operations). Instead of following a sequential development process, the interactions are organized along market transactions phases. A designed agent interaction phase model links between the three views to ensure model coherences and integrates relevant governance aspects. For demonstration purposes, the reference model serves as a blueprint for the development of two mashup platform prototypes. The evaluation activity closes the design cycle by introducing the artifact into application domains, which are investigated by means of two case studies. These findings, in combination with the results of an organized laboratory experiment, build the foundation for a business case supporting an investment decision for the IT management of introducing enterprise mashups.
Enterprise Mashups, Marketplace, Ad-Hoc Unstructured Business Processes, Management, Governance
|start of project||2009|
|end of project||2010|
Enterprise Mashups, Marketplace, Ad-Hoc Unstructured Business
Processes, Management, Governance