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Positioning among hospital staff: Conceptualizing a model of discursive responsibility for organizational communication

version abrégée The project tackles the all too often silenced topic of dilemmatic talking and positioning among hospital staff. Asking for agency in times of organizational change, therefore, it suggests a model of “discursive responsibility” in communication which integrates central concepts of discursive psychology. This approach aims to move beyond individual communication conflicts towards a social-organizational understanding of communication and its challenges. It scrutinizes possible subject positions and dilemmatic power relations that physicians and nurses achieve in different groups and hierarchies. Focusing on the consequences for communication and agency, the results are reflected within several workshops. The final model can be used both for further analysis and for organizational intervention and training.
   
mot-clé hospital staff; positioning; discursive responsibility; organizational communication; training
   
partenaire Zukunft Neurochirurgie
type Projet de recherche appliquée
état courant
Départ du projet 2009
Fin du projet 2010
informations additionelles
sujets The project introduces the concept of discursive responsibility in organizational communication. This concept seems appropriate for investigating today’s communicative challenges in hospitals and for developing a much-needed analytic model as well as organizational interventions and training.
méthodes observation, interviews, group discussions
Contact Anja Ostendorp