University of St.Gallen
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Lutz Kolbe

title authors / eds. year type  
 
User, Use & Utility Research - The Digital User as Ne... Walter Brenner, ... 2014 journal paper
   
User, Use & Utility Research - Die Gestaltungsperspek... Walter Brenner, ... 2014 journal paper
   
User, Use & Utility Research : Die Gestaltungsperspek... Walter Brenner, ... 2014 journal paper
   
User, Use & Utility Research Walter Brenner, ... 2014 journal paper
   
Fernsehsender im Web 2.0 Kirsten Mrkwicka... 2010 conference paper
   
Potential of Web-2.0-Applications for Viewer Retention Kirsten Mrkwicka... 2009 conference paper
   
Mobile Customer Relationship Management: Foundations,... Ragnar Schierhol... 2007 journal paper
   
Don't call us, we'll call you - Performance Managemen... Ragnar Schierhol... 2007 journal paper
   
Mobilizing Customer Relationship Management - A Journ... Ragnar Schierhol... 2007 journal paper
   
Advancing CRM Initiatives with Knowledge Management Harald Salomann,... 2006 journal paper
   
Mobile Systems For Customer Service Differentation - ... Ragnar Schierhol... 2006 conference paper
   
Mobilizing Customer Relationship Management - A Journ... Ragnar Schierhol... 2006 conference paper
   
Collaborative Customer Relationship Management in Fin... Malte Geib, Lutz... 2006 book chapter
   
Kommunikation von Sicherheit im Online-Banking Harald Salomann,... 2005 working paper
   
Architecture for Customer Relationship Management App... Malte Geib, Anne... 2005 conference paper
   
Knowledge Management Capabilities in CRM: Making Know... Malte Dous, Hara... 2005 conference paper
   
Proposition of an M-Business Procedure Model for the ... Susanne Glissman... 2005 conference paper
   
Performance Measurement of Mobile Marketing in Multi-... Ragnar Schierhol... 2005 conference paper
   
 
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