University of St.Gallen
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Loss Prevention in Transportation to Ensure Product Quality : Insights from the Cargo Insurance Sector

Transport operations are vulnerable to many types of risks due to an
increasing dynamic and structural complexity of today's supply chain networks.
Globally distributed sourcing and production lead to more transported goods in
general but also to more high-value cargoes being shipped around the world.
However, detailed information about the transport condition and integrity are
not available in the end-to-end chain as transportation operations lack in full
transparency. Therefore, this paper identifies causes and risks of cargo-related
losses by an analysis of cargo insurance claims. Based on these results, appropriate preventive measures to improve the product quality during transportation are derived.
   
Typ Buchkapitel (Englisch)
   
Schlagwörter (Tags) Cargo insurance, claims analysis, loss prevention, quality improvement,
supply chain risk management, transportation
   
Buchtitel Value Networks: Innovation, Technologies, and Management
Erscheinungsdatum 2012
Verlag Springer (Berlin-Heidelberg)
Titel der Reihe IFIP Advances in Information and Communication Technology 384 (384)
ISBN 978-3-642-33979-0
DOI 10.1007/978-3-642-33980-6_18
Seite(n) 148-156
Profilbereich SoM - Business Innovation
Zitation Skorna, Alexander C.H. ; Fleisch, Elgar: Loss Prevention in Transportation to Ensure Product Quality : Insights from the Cargo Insurance Sector. In: Value Networks: Innovation, Technologies, and Management. Berlin-Heidelberg : Springer, 2012, S. 148-156, DOI:10.1007/978-3-642-33980-6_18. - ISBN 978-3-642-33979-0.